Privacy policy

Privacy Policy – سياسة الخصوصية

At Rapunzel Hair Extension, we are committed to protecting your privacy and ensuring the security of your personal information.

Credit / Debit Card Details & Security

https://website.com/ takes appropriate steps to ensure data privacy and security, including through various hardware and software methodologies. However, https://website.com/ (the website) cannot guarantee the security of any information disclosed online.``"The website policies, terms and conditions may be changed or updated from time to time to meet requirements and standards. Therefore, customers are encouraged to visit these sections frequently to be informed of changes on the website. Amendments will be effective on the day they are posted."All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third party.

https://rapunzelhairextension.com does not pass any debit/credit card details to third parties under any circumstances.

All payment transactions are securely processed through approved payment gateways in compliance with applicable security standards.

Payment Confirmation & Delivery Notification

Once the payment is successfully completed, you will receive a payment confirmation through one or more of the following channels:

  • Text message (SMS)

  • Email

  • Website notification

  • WhatsApp message

You will also be notified of the estimated delivery time using the same communication methods.
After payment confirmation, we will prepare your shipment and keep you informed of its status accordingly.

Children’s Information

The Site is not intended for individuals under the age of 18.

We do not knowingly collect Personal Information from children. If you are a parent or legal guardian and believe that your child has provided us with Personal Information, please contact us so that we can take the necessary steps to delete such information.

Using Personal Information

We use your Personal Information to provide our services, which include:

  • Offering products for sale

  • Processing payments

  • Shipping and fulfilling orders

  • Communicating order updates

  • Informing you about new products, services, and promotional offers (where permitted)

Sharing Personal Information

We do not sell, trade, or rent your Personal Information.
Personal Information may only be shared with trusted service providers strictly for the purpose of operating our website, processing payments, and delivering orders, in accordance with confidentiality obligations.

Lawful Basis (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

  • Your consent

  • Performance of a contract between you and the Site

  • Compliance with legal obligations

  • Protection of vital interests

  • Performance of a task carried out in the public interest

  • Our legitimate business interests, provided these do not override your fundamental rights and freedoms

Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you request its deletion.
You may request erasure of your data at any time, subject to legal and regulatory obligations.

Cookies

A cookie is a small file placed on your device when you visit our Site.
We use cookies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic and usage

  • Provide a better and more personalized browsing experience

You may choose to disable cookies through your browser settings; however, this may affect certain features of the Site.

Complaints

If you have any questions or complaints regarding how we handle your Personal Information, please contact us at:

📧 contact@rapunzelhairextension.com

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

Last updated: [18/12/2025]